Policies
Cancellation Policy
Middle Earth Acupuncture believes in providing one-on-one, focused attention to your case. This means that your appointment time is reserved just for you.
A late cancellation or missed visit leaves a hole in the practitioners’ day that could have been filled by another patient. As such, we require 24-hours notice for any cancellations or changes to your appointment. Patients who provide less than 24-hours notice, or miss their appointment, will be charged a cancellation fee to the card on file.
If there is no credit card on file, the balance will be posted to your account and must be paid before or at the time of your next appointment.
Late Cancellation
(less than 24-hours notice)
50% of the cost of treatment
No Show
(Missed Appointment or 20+ minutes late)
1st No Show: 50% of the cost of treatment
Subsequent: 100% the cost of treatment
Package Policies
The discounted rate for packages stays the same no matter how you choose to pay.
Pay-In-Full
Full package payment made upfront
Never expires
Refunds of any remaining balance will be given according to the full cost of treatments received
Pay-As-You-Go
No upfront cost to commit to the package
Discounted payment made at the time of the treatment
Expires in 5 months from date of purchase, or when two months elapses between two consecutive treatments — whichever comes first
Payment and Insurance
Payment
Full payment is required at time of service. Payments may be made in advance in the patient portal.
Cash, check, credit, and debit are accepted.
Insurance
Middle Earth Acupuncture does not participate in insurance.
If you have acupuncture benefits under your insurance plan, you can request a superbill to submit to your insurance company for reimbursement.